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Cindy Everything was packed good and looks like the picture.
♥Package contents:
* Guaranteed to include: jersey, shorts, soccer keychain, trophy (please specify if it’s attached to your hand),shoes.
* May include: other surprise accessories. I’ve got some inspiration, so I’ll just randomly put them together, hehe 🙂
Once we receive your order, we will begin production; most items are completed within 72 hours, though some require 3–5 days.
We will then arrange for shipment; delivery time depends on your location.
Products generally ship from the UK, and we cover all customs clearance costs, so you can shop with confidence.
We operate a "cancellation-allowed" policy. You may cancel your order unconditionally before we provide a logistics tracking number (please send your order details and the reason for cancellation to customerservice@lumin.store). Once this deadline has passed, we will no longer accept cancellation requests. Please take responsibility for your purchase decisions.
If you encounter any issues, please feel free to contact customerservice@lumin.store; we will respond to your message within 24 hours.
We recommend that you record a video of the entire unboxing process upon receiving the product. Please note that without such a recording, our ability to assist you may be limited.
For after-sales claims regarding shipping damage, please provide: photos of the outer packaging (showing the shipping label) and photos of the actual items received.
For after-sales claims regarding missing items, please provide: photos of the outer packaging (showing the shipping label) and photos of the actual items received.
As these are handmade items, minor imperfections may exist; by purchasing, you acknowledge this characteristic of the product. However, should you receive a product with significant quality issues—such as breakage or fractures—we will certainly assist you.
If the size is unsuitable based on our size chart guidelines, we offer a full refund.Size Chart